About Us

Trust, comfort, and convenience are at the core of everything we do. Whether that's providing transparent fees or ensuring you are satisfied with the quality of care being provided.
 
We are dedicated to changing the way care and support are delivered and want to ensure you receive the best care experience possible. 

That’s why we communicate often and encourage you to do the same.  We want to do things better!

Aunty Grace Assistance [illustration]

Our Story

Aunty Grace was established in recognition that there is a better way to provide support and care. We make it easy for you to connect and maintain the right care services and support team for you. When you join Aunty Grace, you become part of a wider supportive community.
 
Our approach to care is all about maintaining your health and independence, to help you live well in your own home.

Aunty Grace Walking With Elderly Woman [illustration]

Our Name

We are a little bit different to the average home care provider and we’re proud of it. We want to do things better. This is true in everything we do including our name! We are respectful, fun and genuine in our care for clients.

We strive to be warm and wise like an Aunty and create a sense of community that is like family. We also try to do all things with Grace, most importantly upholding the dignity and respect that we believe our community deserves. Together we are Aunty Grace.

Our Values

Values Integrity

 

Integrity
Our people's needs are at the core of what we do. We build trust and drive transparency in every interaction across the organisation.

Values Ease

 

Ease
We strive to ensure that the Aunty Grace experience is as seamless as the touch of a button.

Values Innovation

 

Innovation
Because there is always a better way. We are always looking to improve what we do, and how we do it.

Values Respect

 

Respect
Everyone who engages with Aunty Grace is valued. We exist to support our people through their journey, to reinforce their power to make the choices that are right for their life.

Our Brand Promise

We are dedicated to changing the way care is delivered and that means ensuring our clients get the personalised care they need and the communication they want.

Expect more from your care. Our commitment is so strong, that we promise to refund your fees if we don’t meet your expectations. Simply schedule your end date with us within your first three months and we will refund your care and package management fees back to your package.

Aunty Grace Advisory Body [content]

 

How we can help you

Aunty Grace provides a large range of home care services that support and enable you to lead your best life! Getting help doesn’t have to mean losing your independence. From Domestic Assistance and Personal Care to Meal Solutions and Clinical Services, our services are designed to provide the care you need. Explore all the ways we can support you by visiting our Services page.
 
We proudly service areas across Victoria including BallaratGeelongGippslandMelbourne, and the Mornington Peninsula
 
Whether you’re looking for help with everyday tasks, clinical health support, or staying connected to your community, Aunty Grace is here to make life easier and more enjoyable for you or your loved ones.

Ready for Home Care made easy?

Whether you’re starting out or already funded, we’ll guide you every step the Aunty Grace way.
START MY HOME CARE JOURNEY

At Home in the Aunty Grace Community

It’s the little moments of connection, care, and shared stories that make our Aunty Grace community special.

Better care starts with Aunty Grace by your side

Tell us a little about you and we’ll make sure your care feels personal, flexible, and stress-free.
START MY HOME CARE
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