Success! Thanks for reaching out
We’re very excited to start this journey with you.
What's next from here?
- 1.
Thanks for getting in touch!
Thanks for reaching out — we’ll be in contact soon with information and support as you move closer to receiving your Support at Home funding.
- 2.
Your assessment is complete
Since you’ve already had your My Aged Care assessment, the next step is simply waiting for the outcome to progress through the system.
- 3.
Funding approval & allocation takes time
Once services have been approved, there may be a short waiting period while your funding is officially confirmed and allocated.
- 4.
Keep us updated so we can prepare
We encourage you to keep us informed of any updates you receive — that way, we can have everything ready to begin care as soon as funding becomes available.
- 5.
Ready to start support as soon as possible
As soon as your funding is allocated, we’ll move quickly to organise services. Once care begins, our team stays closely involved — providing ongoing check-ins, adjustments as needs change, and genuine support every step of the way.
In the meantime, here are some resources you might find useful
The Aunty Grace Home Care Experience
At Aunty Grace, we've designed a clear, empathetic process that supports you through every stage of your home care journey. We want you to feel confident and supported about your home care choices, whether you’re exploring private options, or navigating government-funded packages.
Quarterly Budgets for Support at Home Explained
When the Support at Home Program replaced the Home Care Packages and Short-Term Restorative Care systems on November 1st, 2025, you’ll have noticed some changes. One of the most important is the new quarterly budget.
Making Sense of Support at Home Funding: What Each Type Covers
Learn about the different Support at Home funding types — from ongoing services to assistive technology, restorative care, and end-of-life care. Discover how each funding type can help you stay safe, comfortable, and independent at home, with the support of your Aunty Grace Care Partner.