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Make The Switch!

Home Care Services image of lady cleaning

If you’re looking to switch to a Home Care Provider that provides you with the better care and value, switch to Aunty Grace. It is super easy and switching doesn’t mean you have to stop or lose services!


Why Choose Aunty Grace?

 

If you're unhappy with your current Home Care provider because you aren't getting consistent care, or you can't get in touch with your provider, maybe you are paying too much on fees and service charges or don't hear from your Care Manager... Aunty Grace can help, call us to switch today!

 

With Aunty Grace, you can expect:

 

High Satisfaction - We're proud to uphold our commitment to exceptional client experiences. Check out our 5-star reviews on Google:

 

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Carer illustration

When Mum and Dad switched over to Aunty Grace in February, we weren’t quite sure what to expect — but from day one, we’ve been very impressed. The level of care, organisation, and genuine compassion they’ve shown has been nothing short of amazing. Mum’s care adviser, Stella Nikolopoulos, has been an absolute gift. She’s not only incredibly professional and reliable, but also so warm and kind-hearted. Mum absolutely adores her — and honestly, so do we. Stella has brought a sense of calm, trust, and reassurance into our lives at a time when we really needed it. It means so much to see your loved ones treated with such respect and tenderness. Thank you, Aunty Grace, and thank you, Stella — for the care, the humanity, and the difference you’ve made in our family’s life.

Sofia Velgakis

Peter Giarimoglou is the Manager of my mothers home care package and I am my mothers carer. We have found Peter to be caring compassionate thoughtful and quick to respond to correspondence and answer or solve any queries we may have at all times. He is very thorough and explains all so we totally understand procedures plans expenses and whatever else is needed for everything to be up to date and that we meet all requirements that are expected of us. He is always pleasant and kind gentle and has a good sense of humour we are really happy he is taking care of us and the plan in place with Aunty Grace

Dimitra Zaloumis

Aunty Grace is prompt with all the needs my mum requires during aging times. Tracey is always available and efficient in delivering caring and optimal service for mum. she always touches base to see if she needs any other help and makes sure she is keeping well and happy. Aunty Grace has helped mum feel comfortable happy and anxious free. The services have helped mum with house cleaning, gardening, aids around the house, window and gutter cleaning, physiotherapy after her hip replacement and general handyman maintenance. Mum is very happy and comfortable to be able to still stay in her home and be amongst her life memories that bring her joy. Thank you Aunty Grace.

Andy Comisso

I recently left another company. I had three care managers in a couple of months and none were of any help. Also I had a different cleaner every fortnight, only once did I have one twice through a cancellation. Whenever I tried to contact any of the case managers “please hold the line I will see if they are busy.” Not happy Jan. So I changed to Aunty Grace. Best move ever, able to contact my case manager directly, lovely cleaner every fortnight and great gardener too

John Sweetland

When Mum and Dad switched over to Aunty Grace in February, we weren’t quite sure what to expect — but from day one, we’ve been very impressed. The level of care, organisation, and genuine compassion they’ve shown has been nothing short of amazing. Mum’s care adviser, Stella Nikolopoulos, has been an absolute gift. She’s not only incredibly professional and reliable, but also so warm and kind-hearted. Mum absolutely adores her — and honestly, so do we. Stella has brought a sense of calm, trust, and reassurance into our lives at a time when we really needed it. It means so much to see your loved ones treated with such respect and tenderness. Thank you, Aunty Grace, and thank you, Stella — for the care, the humanity, and the difference you’ve made in our family’s life.

Sofia Velgakis

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Check Out How Aunty Grace Can Make Your Home Care Experience Better:

 

You can count on Aunty Grace's Service Reliability - We deliver over 98% of services with a worker that is hand-picked to meet your needs and preferences, a figure that is unmatched in the industry.

 

Looking for Value for Money? - Our low fees and attentive service makes Aunty Grace the best value fully-managed Home Care Packages in the industry. The quality and 'market value' pricing of our services means that you can always get the service you need at a fair price.

 

Shutterstock 427980238
Shutterstock 427980238
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Step 1: Call Aunty Grace to make the Switch!

 

Give Aunty Grace a call to make the switch, one of our Home Care Specialists will work with you to discuss your services and arrange to meet with your local Care Manager. They will arrange for a Home Visit and have your tailored Care Plan and services running with little to no interruption to your care! Switching doesn't have to be difficult... Call Aunty Grace to have Home Care your way!

 

We guarantee you will notice the Aunty Grace difference... Love us, or we will refund your first three months of fees! 🥰

 

 

Step 2: Meet with your dedicated Care Manager

 

One of our Expert Care Managers will come and meet you to tailor your Home Care Plan - when you join Aunty Grace, your local Care Manager will visit you in your home to understand your needs and comprehensively assess your home environment. When your circumstances change, we'll come out to see you again. Your Care Manager will regularly check in to make sure we never miss an opportunity to better support you.

 

Working with your Care Manager you will also have Comprehensive Care Team - Each client receives a dedicated team, including a Care Manager for personalized service planning, a Service Coordinator for service management, and accessible Concierge support for all needs. 

 

 

Step 3: Step into support: Your Home Care begins now!

 

Within no time at all, you can expect to receive Quality Services - The 'Aunty Grace Model of Care' is designed to enhance your independence and community engagement, supported by a wide range of professional services. We work with a great selection of Nurses, Physios, OT's, Podiatrists, meal providers, community groups and others to make sure we can give you the services you want and need.

 

You will also get Genuine Choice - You have the freedom to choose your caregiver, with easy replacement options and the possibility to continue with a preferred worker. If you aren't happy with a worker, simply let us know and we can replace them quickly and easily for you.

Not sure where to start? Need Assistance?

Not sure where to start?

Need Assistance?

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