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Make The Switch!

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If you’re looking to switch to a Home Care Provider that provides you with the better care and value, switch to Aunty Grace. It is super easy and switching doesn’t mean you have to stop or lose services!


Why Choose Aunty Grace?

 

If you're unhappy with your current Home Care provider because you aren't getting consistent care, or you can't get in touch with your provider, maybe you are paying too much on fees and service charges or don't hear from your Care Manager... Aunty Grace can help, call us to switch today!

 

With Aunty Grace, you can expect:

 

High Satisfaction - We're proud to uphold our commitment to exceptional client experiences. Check out our 5-star reviews on Google:

 

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Carer illustration

Extremely happy with our Aged Care Service Provider . Aunty Grace has been very professional and our care manager Georgia Wallace is so knowledgeable and can explain things really clearly for us all. We have had a few other companies and managers but they are not on top of everything like Georgia is. She answers emails even when I've forgotten it's holidays. Georgia even had some lovely flowers delivered for my mum and dad's 61st anniversary about three weeks ago. It's a lovely personal touch that bought years to mums eyes. We are really happy with all our services that we have been provided with. Gardener . Cleaner Alicia is outstanding . It took us a minute to fund the right people but their was no shortage. I also really appreciate being kept in the loop with all the changes the government has made.Explained how I can understand it.Georgia is so kind ,caring and professional. I can talk to her about anything and she's always positive and so helpful. Georgia checks in monthly with a phone call to see how we are all trekking. Always with many options if something has come up. Thanks Aunty Grace and really Georgia for helping me to keep my parents together in their own home. She fights for them when hospitalised too and has been our rock. Thanks Georgia and all who have answered the phone for me. You are all so kind. I would recommend Aunty Grace for your loved ones. .

Gail Pihlgren

⭐⭐⭐⭐⭐ Aunty Grace Home Care has been an absolute blessing for our family. From the very first phone call, Panagiotis showed genuine care, understanding, and professionalism. He took the time to listen to our needs and matched us with a support workers who have been simply wonderful — kind, respectful, and incredibly reliable. What really stands out is hiscompassion and consistency. Every visit feels personal, and you can tell he truly cares about my mothers’ well-being, not just the checklist of tasks. Communication is always easy, and the management team goes above and beyond to make sure everything runs smoothly. It’s rare to find a service that combines warmth, efficiency, and genuine heart the way Aunty Grace does. I would highly recommend them to any family looking for trustworthy, high-quality home care in Melbourne. Thank you for all that you do — you’ve made such a difference in our lives!

Helen Stamoulis

I am really impressed with Aunty Grace's service. All of the staff I talked to were polite and professional with a personal touch. I want to give a shout out to my mother's Care Manager Angie and Care Coordinator Jack. They have been very responsive and supportive. They listen to their client's needs and go above and beyond to find the most suitable service provider based on their individual circumstance. I am really grateful with their help knowing my mother is in good hands. They are very responsive and always trying to get back to me with my questions in a timely manner. I highly recommend their service. Your requests will be heard and you are treated as a valuable customer not just a number.

Lina Gong

Aunty Grace has been wonderful in managing my mother’s home care package. Peter, (Panagiotis.G) her appointed case manager, has been great — always responsive, caring, and supportive. We really appreciate the effort and kindness he brings to his role.

James Mousios

Extremely happy with our Aged Care Service Provider . Aunty Grace has been very professional and our care manager Georgia Wallace is so knowledgeable and can explain things really clearly for us all. We have had a few other companies and managers but they are not on top of everything like Georgia is. She answers emails even when I've forgotten it's holidays. Georgia even had some lovely flowers delivered for my mum and dad's 61st anniversary about three weeks ago. It's a lovely personal touch that bought years to mums eyes. We are really happy with all our services that we have been provided with. Gardener . Cleaner Alicia is outstanding . It took us a minute to fund the right people but their was no shortage. I also really appreciate being kept in the loop with all the changes the government has made.Explained how I can understand it.Georgia is so kind ,caring and professional. I can talk to her about anything and she's always positive and so helpful. Georgia checks in monthly with a phone call to see how we are all trekking. Always with many options if something has come up. Thanks Aunty Grace and really Georgia for helping me to keep my parents together in their own home. She fights for them when hospitalised too and has been our rock. Thanks Georgia and all who have answered the phone for me. You are all so kind. I would recommend Aunty Grace for your loved ones. .

Gail Pihlgren

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Check Out How Aunty Grace Can Make Your Home Care Experience Better:

 

You can count on Aunty Grace's Service Reliability - We deliver over 98% of services with a worker that is hand-picked to meet your needs and preferences, a figure that is unmatched in the industry.

 

Looking for Value for Money? - Our low fees and attentive service makes Aunty Grace the best value fully-managed Home Care Packages in the industry. The quality and 'market value' pricing of our services means that you can always get the service you need at a fair price.

 

Shutterstock 427980238
Shutterstock 427980238
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Step 1: Call Aunty Grace to make the Switch!

 

Give Aunty Grace a call to make the switch, one of our Home Care Specialists will work with you to discuss your services and arrange to meet with your local Care Manager. They will arrange for a Home Visit and have your tailored Care Plan and services running with little to no interruption to your care! Switching doesn't have to be difficult... Call Aunty Grace to have Home Care your way!

 

We guarantee you will notice the Aunty Grace difference... Love us, or we will refund your first three months of fees! đŸ„°

 

 

Step 2: Meet with your dedicated Care Manager

 

One of our Expert Care Managers will come and meet you to tailor your Home Care Plan - when you join Aunty Grace, your local Care Manager will visit you in your home to understand your needs and comprehensively assess your home environment. When your circumstances change, we'll come out to see you again. Your Care Manager will regularly check in to make sure we never miss an opportunity to better support you.

 

Working with your Care Manager you will also have Comprehensive Care Team - Each client receives a dedicated team, including a Care Manager for personalized service planning, a Service Coordinator for service management, and accessible Concierge support for all needs. 

 

 

Step 3: Step into support: Your Home Care begins now!

 

Within no time at all, you can expect to receive Quality Services - The 'Aunty Grace Model of Care' is designed to enhance your independence and community engagement, supported by a wide range of professional services. We work with a great selection of Nurses, Physios, OT's, Podiatrists, meal providers, community groups and others to make sure we can give you the services you want and need.

 

You will also get Genuine Choice - You have the freedom to choose your caregiver, with easy replacement options and the possibility to continue with a preferred worker. If you aren't happy with a worker, simply let us know and we can replace them quickly and easily for you.

Not sure where to start? Need Assistance?

Not sure where to start?

Need Assistance?

Care and Support at Home

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