1
Who is it for
2
Home care stage
3
More details
4
Contact details
5
What's next
Success! Thanks for reaching out
We’re very excited to start this journey with you.
What's next from here?
- 1.
We'll be in touch
Thanks for reaching out — a member of our team will contact you shortly.
- 2.
A personal care conversation
Switching providers can feel like a big step. We’ll take the time to understand what hasn’t been working and what you’d like to be different.
- 3.
In-home visit & support plan
If you’d like to move forward, we can organise an in-home meeting to create a tailored support plan that works around your schedule, goals, and level of independence.
- 4.
Keep us updated so we can prepare
We encourage you to keep us informed of any updates you receive — that way, we can have everything ready to begin care as soon as funding becomes available.
- 5.
A fresh start with ongoing care
If you choose to move forward, we’ll guide you through the changeover process in a smooth and stress-free way. Once you’re with us, our team stays by your side — with regular check-ins and support that evolves as your needs do.
In the meantime, here are some resources you might find useful
Featured
How to Change Your Support at Home Provider
You have the right to change providers anytime. Switching is your choice, and you won’t lose your funding, eligibility, or classification.
Featured
Client Testimonials for Aunty Grace
Discover heartfelt client stories and testimonials about Aunty Grace's compassionate home care. Real stories sharing their experiences of Aunty Grace's care and support.
Featured
The Aunty Grace Home Care Experience
At Aunty Grace, we've designed a clear, empathetic process that supports you through every stage of your home care journey. We want you to feel confident and supported about your home care choices, whether you’re exploring private options, or navigating government-funded packages.
At Home in the Aunty Grace Community
It’s the little moments of connection, care, and shared stories that make our Aunty Grace community special.
Your personalised Care Team with Aunty Grace
When you join Aunty Grace, our dedicated team of Care Partners make it their mission to ensure you receive the best possible care and services tailored to your needs.
Responsive support
We are always here to guide you through life’s surprises, answering questions and supporting urgent needs with compassion.
Regular check ins
Our Care Partners check in regularly to ensure your care meets your needs and supports your health and independence.
Clinical oversight
Ongoing clinical oversight identifies risks early and ensures timely, appropriate support for changing health needs.
Tailored services
We coordinate your schedule seamlessly, with workers matched to your needs and preferences.
Powered by